Transform Your Scouting Council

The Black Pug Software is awesome. It's very easy to setup events, trading post, camp reservations, and fundraisers!. The customer service is the best I've ever experienced in 22 years. The fees they charge are very reasonable. Setup time was quick from start to active. My volunteers have nothing but positive comments which is amazing! They think it's easy to use, great customer reports, and they are able to do so much with the software. I should have used them long ago and I hope you consider them as well!!!

I have been a user in Black Pug since 2013. I am not computer savvy, and even I found it very user friendly. When I need help, I receive a detailed explanation in a timely manner. I am never made to feel inadequate. I highly recommend Black Pug for all councils, they address all of our Scouting needs.

I came on board with our Council very suddenly when one of our employees had to go out unexpectedly for a health issue. I had no prior knowledge of the Black Pug software other than having used it as an end user to register for events. When I reached out to support for help figuring out how to use the software, Julie was simply incredible. Her response was lightning fast and the webinar she held with me was thorough, easy to understand, and helped me understand the inner workings of the program so that I could do my job much more effectively. In the course of that training, I actually learned more information about the program that we have since implemented which will make our lives so much easier next year as we fill out our paperwork for our national organization. I like the ability to put notes in the various sections of the software that allow us to capture details about events and reservations that will help us in our continuous quality improvement efforts to give excellent customer service to our members. I particularly like that as we become more heavily involved in using the system, we’ll also be better able to tell the unique story of our camp property so that people can see the true beauty of each asset they’re making reservations for. Like Ken said in his response to you, the customer service experience with Black Pug is phenomenal. I would 14/10 wholeheartedly recommend them to anyone considering adopting the platform