Privacy Policy as of June 1, 2015:  This privacy statement covers all the websites owned and operated by Black Pug Software.  If users have questions or concerns regarding this statement, you should address your comments to support@blackpugsoftware.com.  

Black Pug Software is committed to respecting and protecting the personal privacy of its customers and those who visit its Web site. It is our policy to acquire personal information from users only by overt means, only when it is in the interest of the user to provide it, and to utilize this information only for the purpose it was provided.  Black Pug Software sites collect only the personal information that is required by the Boy Scouts of America to perform the tasks the sites were designed for, such as to reserve and rent Boy Scout camping facilities, to register for and attend Boy Scout functions, and to process those reservations and registrations.  

The information that follows explains the kinds of information collected, how it is used, the conditions under which it is made available to third parties, how information is maintained, and our compliance with the Children's Online Privacy Protection Act.

NOTE: This privacy policy applies only to the websites owned and operated by Black Pug Software.  This privacy policy does not apply to the Boy Scouts of America or any of their councils’ or units’ web sites.  

What information does Black Pug Software collect and use?  

Black Pug Software websites function to provide Boy Scout councils with the ability to offer services to Boy Scout customers, such as online reservation booking of their camping facilities to their units and the public, and to provide Boy Scout councils with the ability to process and administer those services.  To that end Black Pug Software websites collect information entered by the individual councils about their council properties, their camping facilities, and their member units and the members of those units.  Their sites collect and store name, address, phone number, and email address on entered unit members, unit leaders, and persons listed as contacts on reservations.  Their sites also collect credit card information, including name, card number, CID, and expiration date for those customers making reservations who choose to pay by credit card.  This credit card information is never stored on permanent storage media such as disk drives, and is only stored in memory for as long as is needed to complete the credit card transaction, after which it is deleted.  

In some situations the user may be asked to voluntarily provide feedback on the site.  The questions relate to ease of use, any problems encountered in using the site, site performance (speed), and the general look and feel of the site.  Personally identifiable information is not asked for or collected through this process.  This information will be used to assist in rectifying problems with the system and improving its usability and performance.  

Black Pug Software websites also collect anonymous data that is not typically indicative of and cannot be traced to an individual without the cooperation of their Internet Service Provider.  This data includes information about the user’s remote IP address, referral data (which page "linked" to the present request), and the browser software's user-agent string.  This information is accepted passively from the HTTP headers that are sent from the user when requesting any file from the server.  Other anonymous data entered by the user may be collected in a common repository, including terms entered into the search engine, ZIP codes entered into the council locator, etc.  

The anonymous information collected is used to monitor the usage of this Web site and the interests of those who use it.  Data such as the volume of traffic to the server, the number of visitors a certain section of the site receives each month, or the most popular search terms are analyzed to derive general statistics about the site's reach and the audience's usage patterns.  

Black Pug Software websites do use cookies, in the back end password protected system where members of the council staff log in with a specific userid and password; the cookies are used to hold the login credentials (userid and password).  Cookies are not used in the front end system, where units and the general public are able to interact with the system without requiring userids and passwords.  It does however use a method known as “session tokens” in the front end system.  The “session token” is a cryptic number that identifies your browser session to our server.  This “session token” is stored in the memory of your browser for up to 30 minutes after your last activity on our site and may be completely destroyed by you by closing your browser.  This allows the server to continue the “conversation” with you in context of the process or transaction you are involved in.  This “session token” is changed automatically during your session for security purposes and is not written to your hard drive.  The “session token” does not contain any personally identifiable information; the “session token” is required to use this system.  

Personally identifiable data is collected only by means of form interfaces on Black Pug Software websites, into which the system user must enter the personal information requested.  No cookies or any other tracking technology (other than stated above) are used for the purpose of coordinating information that a user may opt to enter in various interfaces on the sites.  

What organization is collecting the information?  

Information entered by users of this system is retrieved directly by Black Pug Software, 6771 Masefield St, Worthington, OH, 43085.  

With whom does the Black Pug Software share the information that is collected?  Black Pug Software only permits access to personal information from authorized and authenticated employees and Boy Scout council administrators, as well as authorized and authenticated volunteers of the Boy Scout council.  The personal information collected is not shared with other third parties.  Reports, statistics, and other analyses of aggregate anonymous information may be shared within Black Pug Software or with the Boy Scout organization.  

Exception: the Black Pug Software reserves the right to use all information at its disposal and to share this information with ISPs and other third parties as necessary to investigate any incident of misuse or abuse of its site, server, or information systems.  

How does the Black Pug Software maintain the information it collects?  

The security of your personal information is important to us.  All communications between your browser and our system is encrypted using secure socket layer technology (SSL). You will notice the “Locked” icon appear your browser.  We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  All servers are protected and monitored by leading firewall technology 24 hours per day.    

How does the Black Pug Software comply with the Children's Online Privacy Protection Act (COPPA) of 1998?  This site does not accept information entered by persons under the age of 18 years old and as such the Children’s Online Privacy Protection Act (COPPA) of 1998 does not apply.  

Policy Modifications  

We may modify this privacy policy and will post those changes here.  If the privacy policy changes in the future, we will not use any personal information you or an administrator have submitted to us under the current Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your consent.      

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